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- Hello, could I speak to Barry O’Toole, please ?

- I’m afraid he’s not at his desk at present. Can I take a message ?

- Yes, please. Would you mind telling him that Gloria Norris called? My number is 0208544 9733.

- Thank you, I’ll make sure he gets the message.

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Style: professional and business-like

Notes:

• Hello, could I speak to…please? = Hello, would it be possible to speak to…, please? (more formal)
• I’m afraid (more formal) = I’m sorry, but
• he’s not at his desk = he is away from his desk / he is not here
• at present (more formal) = now
• Can I take a message? = Would you like to leave a message?
• Would you mind telling him…? (more formal) = Could you please tell him…?
• he gets the message = he receives the message (more formal)